Privacy Policy
Who we are
Our website address is: https://coreprosystems.co.uk.
Company Name: CorePro Systems Ltd
Contact information:
Email: info@coreprosystems.co.uk
Phone: 01803 845770
Company Registration Number: 05609486
What personal data we collect and why we collect it
Conduct Internal Training
We may use the personal data for internal training purposes so that our staff have the ability (knowledge and expertise) to ensure that the customer is provided with the best possible experience. For example, if you contact us by using a Contact Us form, we may use this form to make notes in relation to the enquiry for training and service improvement purposes.
Maintenance of our records and improvement of data accuracy
We process our personal data in the course of maintaining and administering our records internally. This includes processing your personal data to ensure that the information we hold about you is kept up to date and accurate.
Enquiries, complaints and disputes
The personal data that we have collected about you, helps us to respond to any enquiries or complaints that you have made, or deal with any dispute that may arise within the course of us providing our products and services to you, in the most effective manner.
Contact forms
The contact us form or enquiry forms (“Insulated Conservatory Roof Panels” and “Insulated Vehicle Panels – GRP & Aluminium”) are sourced from a third-party (privacy policy Monday.com). The personal data we captured is first name, surname, email address, address, phone number, details about their enquiry (panel number, size of panels, conservatory type, installed or supply-only preference, floor dimensions, panel thickness and images).
We keep the personal data for 2 years provided by contact and enquiry forms for 2 years for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Embedded content from other websites
Downloads and other features on this site may include embedded content (e.g. downloadable files (ElfSight), before and after/testimonial sliders (ElfSight), search engine (ElfSight), FAQ (ElfSight), messenger (Meta), enquiry form via Monday.com etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Privacy Policy for ElfSight
Privacy Policy for Meta
Privacy Policy for Monday.com
Cookies
If you fill out our Contact Us form or one of our enquiry forms (Insulated Conservatory Panels or GRP & Aluminium), you will leave your first name, surname, email address and phone number in cookies. These are for your convenience so that you do not have to fill in your details again when you fill in another form. These cookies will last for one year.
If you visit our page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Please see our Cookie Policy to find out more.
We use cookies and similar technologies to track your activity on our website so that we can provide important features and functionality on our website, monitor its usage, and provide you with a more personalised experienced. Please see our Cookie Policy to find out more.
Analytics
Our SEO company, Yell.com, use analytics to track how many people are entering our page. This is the only thing that is tracked on through our SEO company.
Privacy Policy: Yell.com
In this subsection you should note what analytics package you use, how users can opt out of analytics tracking, and a link to your analytics provider’s privacy policy, if any.
Who we share your data with
If requesting an installed quote, we will only share your data with our third-party installer for that area and only with your permission to do so. This is only for the purposes of quoting. Data will not be shared with any other third party for any reason.
Our third party installers:
How long we retain your data
If you enter any information into the contact form or any of the enquiries forms, the metadata are retained indefinitely. This is so we can recognise and follow-up. We also store any personal information they provide in their contact form or enquiry form for business use only (only used for sending quotes, further information from them and sending details to partner installers only when agreed to). Website administrators can also see and edit that information.
What rights you have over your data
If you have filled out a form on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Information sent via the online contact us form or enquiry forms may be checked through an automated spam detection service.
Contact information
Contact information:
Email: info@coreprosystems.co.uk
Phone: 01803 845770
How we protect your data
Our staff have been GPDR trained. We also use CaptureV2 and our website uses Bedrock which gives a higher encryption level to the website.